The Fieldhead Hotel

Portuan Road
Hannafore
West Looe
Cornwall

Tariff Notes

General Notes

• Prices are per person per night for the period of nights stated, with full ensuite bathroom and most with extensive sea views.
• There are four large superior double/twin bedded rooms, two with extensive sea views and two on the ground floor also with sea views. They are equipped with mini fridge, bathrobes and security safe.
• Most of our rooms can be made as a double or a twin and are available for single occupancy but will incur a supplement dependent on the season. Please ask for details. We do have two single rooms with ensuite bathrooms.
• Our beds are made up with duvets, if you prefer sheets and blankets, please request at time of booking.
• All rooms have colour FreeView TV, radio, phone, tea/coffee making facilities, hairdryer and iron
• We reserve the right to increase prices at any time – this will not affect bookings already confirmed.
• There is no reduction for meals not taken when part of a pre-booked package.
• You may start and end your booking on any day of the week.
• Ask for details of our Special Seasonal Breaks including New Year, Valentines and Easter.

Payment

• When booking accommodation, a non-refundable deposit of 20% of the total tariff or £30 per person (whichever is the greater) is requested.
• Acceptance by the Owners of a confirmed reservation constitutes a binding contract between them and the Guest.
• Should a reservation be subsequently cancelled within 28 days of the arrival date, or not taken up, and we are unable to re-let the accommodation, then we reserve the right to make a charge of 100% for the unoccupied accommodation.
• We recommend that holiday insurance be taken out.
• Payment can be made by cash or any major credit card excepting Diners Club.
• We request payment for deposits by credit card over the telephone.
• We no longer accept payments by cheque.
• Our tariff prices include VAT at 17.5% and there are no hidden charges or service charges.
• Gratuities for staff are left to the guests’ discretion to reward good service.

Arrival and Departure

• Occupation is available from 2.30pm on the day of arrival and guests are asked to vacate their rooms by 10.30am on the day of departure.

Horizons Restaurant

• Breakfast is available between 8.00am and 9.30am .
• SundayLunch is served throughout the year from Noon until 1:30pm .
• ‘Lite Bites’ menu is available from 11.00am until 5.00pm .
• Children’s Menu is available and High Tea is served from 5.30pm to 6.00pm .
• Packed lunches are available. Please order the day before.
• Dinner is served from 6.00pm with last orders at 8.30pm . We offer a daily changing 4-course menu with a selection on each course of interesting dishes prepared to order and using fresh ingredients mostly locally sourced including Looe Day Fish.
• Residents staying on our Bed and Breakfast Tariff are welcome to book for dinner. All Residents are also welcome to invite guests for any meals but it would be helpful if we could be advised during the day.

Smoking Policy

• Smoking is no longer allowed in the hotel but is permitted on the balconies of Superior Rooms, Veranda and Garden.

Disabled Access

• The Hotel is hard to access for those with limited mobility there being steps from the car park to Reception, Bar and Restaurant. We do try to make the Hotel as accessible as possible, and are able to supply copies of our information in large type.

• The heated outdoor swimming pool is normally open from mid May through to mid September, subject to weather.
• If the pool is closed during your stay due to repair or maintenance, no refund will be made.
• Children under 16 years are not allowed in or around the pool unless supervised by an adult.
• Swimmers must not be in the pool area alone.
• There must always be at least two people for safety reasons and all guests must sign the Swimming Pool Book at Reception.

Car Parking

• The Fieldhead is fortunate to have its own car park for which there is no charge. There is adequate room for our guests with consideration for others.

Wireless Internet Access – Wi-Fi

• We are pleased to offer free wireless internet access. Should a guest have any difficulty using this service, it will be unlikely that a member of staff will be able to assist.

Little Luxuries

• We are happy to arrange Flowers, Fruit, Champagne , Chocolates or Sandwiches to be in a room ready for an arrival.